Functional guidance and support for your teams to ensure smooth and effective system utilization.
Veltio’s Application Support Team provides post-implementation expertise on a 24/7 basis to undertake routine maintenance tasks
and monitor operations to ensure system health & accessibility.
With our team’s unparalleled experience in dealing with day-to-day issues, Application Support utilizes our deep knowledge base and
best practices to keep your software running efficiently. We employ Quality Reviews to monitor, measure & propose solutions to proactively mitigate against future issues and enhance overall system performance and customer support in accordance with our Support Level Agreements.
Application Support Includes:
- Notifications for new software releases and features that enhance solution functionality.
- Preventive maintenance and product maintenance to maximize the return on your IT investment.
- Client requests for new features that are reviewed by subject matter experts to ensure compatibility with existing infrastructure and scalability to support business growth.