Application Support

Available 24/7 to ensure seamless system and process continuity

Functional guidance and support for your teams to ensure smooth and effective system utilization.

Veltio’s Application Support Team provides post-implementation expertise on a 24/7 basis to undertake routine maintenance tasks
and monitor operations to ensure system health & accessibility.

With our team’s unparalleled experience in dealing with day-to-day issues, Application Support utilizes our deep knowledge base and
best practices to keep your software running efficiently. We employ Quality Reviews to monitor, measure & propose solutions to proactively mitigate against future issues and enhance overall system performance and customer support in accordance with our Support Level Agreements.

Application Support Includes:

Notifications for new software releases and features that enhance solution functionality.
Preventive maintenance and product maintenance to maximize the return on your IT investment.
Client requests for new features that are reviewed by subject matter experts to ensure compatibility with existing infrastructure and scalability to support business growth.

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